Broken Window Repairs
Signs you need this service
- Glass is smashed, cracked or has a clear hole through it
- The window frame is damaged but the rest of the wall is fine
- The house is not currently secure because of the damage
- A child or pet is at risk from broken glass on the floor
- You need photos and an itemised quote for a home insurance claim
A broken window is a problem you want gone today. The house is not secure, the weather is getting in, and somebody has glass to clear up. Ring us and we will get to you fast.
We board up first to make the place safe and watertight, then come back to fit replacement glass once it is on site. For standard sized clear double glazing the turnaround is usually two or three working days. For patterned or specialist glass it takes a bit longer because the glass works cut it to order.
What to do before we arrive
Keep children and pets out of the room. Do not try to pick up the bigger shards yourself, the edges are sharper than people think. If the frame itself is damaged, take a photo before anyone touches anything, your insurer will want it.
Insurance jobs
Most home insurance covers accidental and storm damage to glass. We provide written quotes and itemised invoices for claims, plus photos of the damage and the repair if you need them.
Areas we cover
Bristol, the South West and South Wales. Same-day callouts for emergency boarding up where we can fit it in the day.
What you get with this service
- Emergency boarding up to secure and weatherproof the opening
- Replacement glass to match the original spec
- Replacement of damaged frame sections where needed
- Removal and safe disposal of all broken glass
- Photos and itemised invoices for insurance claims
- Same-day response wherever we can fit it in
Common questions about this service
How quickly can you get to me?
For emergency boarding up in our standard coverage area, usually the same day. Ring us first thing and we will tell you straight whether we can fit you in.
Will you replace the glass the same day?
Standard clear double glazing usually takes two to three working days to come from the glass works. Patterned or toughened takes a bit longer. We board up first so you are secure in the meantime.
Can you bill my insurance company directly?
We invoice you, you claim from your insurer. We provide all the paperwork they need.
About working with Mr Window Repairs
Do you offer free quotes?
Yes, all our quotes are free with no obligation. We come to your property, look at the job properly, and give you a written quote you can take away and think about. We do not do high-pressure sales calls afterwards.
What areas do you cover?
We cover Bristol and the whole BS postcode area, out into Somerset, Gloucestershire, Bath, Weston-super-Mare, and across the Severn Bridge into Newport, Cardiff, Swansea and the South Wales valleys. For larger jobs we will travel further. If you are not sure, ring and ask.
How quickly can you come out?
For emergencies such as broken windows that have left a house insecure, we aim for the same day wherever we can fit it in. For standard repairs, normally within the same week. We will tell you a real time when you ring, not a guess.
Do you guarantee your work?
Yes. All our workmanship comes with a twelve month guarantee. Sealed units have a manufacturer warranty on top of that, normally five or ten years depending on the unit. We are not a fly-by-night outfit, we live and work here.
Are you VAT registered and insured?
Yes to both. Full public liability insurance and VAT registered. Happy to provide certificates on request, particularly for commercial and landlord jobs.
What hours do you work?
Monday to Saturday, 6am to 10pm. We work some Sundays for commercial premises that trade Monday to Saturday. Ring us, tell us what time suits you, and we will fit around it where we can.
Other ways we can help
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Caravan Window Repairs
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